Setting up your BoxLock app for the first time is simple and quick. Your first time opening the BoxLock app (Android, iOS) you will be prompted to setup an account with BoxLock. Setup is easy and quick, just follow this guide for assistance (If you plan to use multiple devices to access your BoxLock, please check out these tips for Using your BoxLock Across Multiple Devices first):
- When you first open the app it will prompt you to select one of three options:
Sign in with Google (Preferred) - Choose this option to link your Gmail client
Sign up with Email - Choose this option to link any other Email client
Login - Already have an account? Just login
- Follow on screen prompts and provide requested information
Google Users - You will be asked for Gmail account name and password (Both are required for a successful login)
Other Email Users - You will be asked for your Name, Email Address, Zip Code, and a 6 character password. (All fields are required for a successful login)
- Once complete, open the menu on the right
- Find “Edit User Profile”
- Fill out the form to further assist with any technical issues you may have in the future
- You’re all set!
If you are still having trouble with the first time setup process, please contact us for further assistance. You can reach us via Chat on the bottom right hand side of your screen, email (firstname.lastname@example.org), or via Facebook / Twitter.