To connect your Microsoft email accounts (Outlook, msn, Hotmail, etc.) with Effortless Tracking  you will have to enable Two-step Verification in your Microsoft account and create an app-specific password to use when logging in to the BoxLock app. 

If you don't already have 2-Step Verification turned on please follow the steps below to do this:

  1. Go to the Security basics page and sign into your Microsoft account.
  2. Select "More Security Options."
  3. Under Two-Step Verification, choose "Set up Two-Step Verification" to turn it on, or choose "Turn Off Two-Step Verification" to turn it off.
  4. Follow the instructions.

Once you have enabled Two-Step Verification, please follow the guide below to generate an app-specific password:

  1. Go to the Security basics page and sign into your Microsoft account.
  2. Select "More Security Options."
  3. Under "App Passwords", select "Create a New App Password." A new app password will be generated and appear on your screen.
  4. Enter this app password when prompted for your Email password (step 4 in the guide for adding an email address to your Effortless Tracking account).

If you find you are still having issues logging in with Microsoft or trouble with any of the steps in this guide please contact us for further assistance. You can reach us via chat on the bottom right hand side of your screen, email (info@getboxlock.com), or via Facebook / Twitter.

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