Sometimes, you may have to remove an email account from your BoxLock. To do this follow the steps below. Please note: Once you do this "Effortless Tracking" will not work for this email address until the email is added to your account again.

  1. Open your BoxLock App on your phone (iOS, Android)
  2. In the menu, go to "Settings"
  3. Swipe LEFT  on the email you wish to remove
  4. Press the Red X 
  5. Confirm Removal

The email address you wish to remove should no longer be attached to your BoxLock.

If you are having trouble removing an email account, please contact us for further assistance. You can reach us via Chat on the bottom right hand side of your screen, email (, or via Facebook / Twitter.

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