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Account and Device Setup
Account and Device Setup
Step-by-step instructions to get your lock set up and ready to start securing your packages.
15 articles in this collection
Written by
Ross Ruffkess
and
Brad Ruffkess
First Time Setup
Creating a BoxLock Account
First time setup is simple and quick. Follow this guide to get started
Written by
Ross Ruffkess
Updated over a week ago
Waking your BoxLock
When you first receive your BoxLock it may arrive in sleep mode, follow this guide to wake it.
Written by
Ross Ruffkess
Updated over a week ago
How to secure your storage box
In this video, you can see two different ways to secure your Storage Box
Written by
Brad Ruffkess
Updated over a week ago
Account Setup
Common IMAP Hosts
Find your IMAP host in the list below, please make sure there aren't any additional steps required.
Written by
Ross Ruffkess
Updated over a week ago
Removing Email Addresses Attached to Your BoxLock
If you ever have to unlink an email account from your BoxLock follow this easy guide
Written by
Ross Ruffkess
Updated over a week ago
Password Reset
If you ever need to reset your password for any reason, learn how in this article.
Written by
Ross Ruffkess
Updated over a week ago
Setting up an Alternate Email Address and Automatic Forwarding
Setup a separate account for login and delivery notifications, and forward those messages to your main account so you don't miss a thing!
Written by
Ross Ruffkess
Updated over a week ago
Device Setup
Connecting Your BoxLock to Your App
Link your BoxLock to your account to start securing packages
Written by
Ross Ruffkess
Updated over a week ago
Connecting to Your BoxLock via Bluetooth
Connect to your BoxLock via Bluetooth with this easy guide
Written by
Ross Ruffkess
Updated over a week ago
Using your BoxLock Across Multiple Devices Within your Household
To get the best experience for using multiple devices follow these tips.
Written by
Ross Ruffkess
Updated over a week ago
Removing a BoxLock Attached to Your Account
Follow this easy guide to remove a BoxLock already linked to your account
Written by
Ross Ruffkess
Updated over a week ago
Updating your BoxLock's Firmware
Follow this easy guide to check for firmware updates and apply them.
Written by
Ross Ruffkess
Updated over a week ago
Battery
How Much Battery Does my BoxLock Have Left?
This article will help you determine how much battery life is left in your BoxLock so you know if you need to recharge or not
Written by
Ross Ruffkess
Updated over a week ago
How do I Know if my BoxLock is Charging?
There are a couple of ways to identify when your lock is charging, here's how
Written by
Ross Ruffkess
Updated over a week ago
My BoxLock isn't Charging Correctly
You've been charging your BoxLock but the battery levels haven't changed, here's a simple fix.
Written by
Ross Ruffkess
Updated over a week ago