FAQ

You can find answers to the most commonly asked questions here

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16 articles in this collection
Written by Ross Ruffkess

What is BoxLock?

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Written by Ross Ruffkess
Updated over a week ago

What do I need to use BoxLock?

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Written by Ross Ruffkess
Updated over a week ago

What stops someone from stealing both the storage container and all my packages with it?

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Written by Ross Ruffkess
Updated over a week ago

What is to stop a thief from scanning a fake or old shipping label to open BoxLock and then stealing the packages?

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Written by Ross Ruffkess
Updated over a week ago

This is going to add time to my delivery driver's already busy schedule. Why would they take the extra time to use BoxLock Home?

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Written by Ross Ruffkess
Updated over a week ago

What if I get deliveries from multiple carriers in one day?

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Written by Ross Ruffkess
Updated over a week ago

What if I get multiple packages in a single delivery?

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Written by Ross Ruffkess
Updated over a week ago

I get many different sized packages. How big is the box?

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Written by Ross Ruffkess
Updated over a week ago

Can I only use BoxLock Home on a storage container?

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Written by Ross Ruffkess
Updated over a week ago

Will I know if there's a package in my storage box, or will I have to keep checking?

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Written by Ross Ruffkess
Updated over a week ago

What happens if the battery dies on my BoxLock will I be able to open it?

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Written by Ross Ruffkess
Updated over a week ago

Can't someone just use a pair of boltcutters to get access to my storage container?

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Written by Ross Ruffkess
Updated over a week ago

How do I know if I need BoxLock Home, BoxLock Pro or BoxLock Enterprise?

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Written by Ross Ruffkess
Updated over a week ago

How are you helping with driver awareness?

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Written by Ross Ruffkess
Updated over a week ago

Will BoxLock work Internationally?

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Written by Ross Ruffkess
Updated over a week ago

Why are you only supporting 2.4 Ghz WiFi and not 5 Ghz Wifi as well?

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Written by Ross Ruffkess
Updated over a week ago