Why are you only supporting 2.4 Ghz WiFi and not 5 Ghz Wifi as well?

5 Ghz has a very limited range compared to 2.4 Ghz and likely won't make it to the exterior of your home reliably. It also has much higher power consumption that would significantly reduce the battery life of the product.

Most IOT devices that do use WiFi are using the 2.4 Ghz range. We've been successful in our current homes where WiFi has been an issue using this WiFi extender: https://amzn.to/2KWveIU

That said, we recommend waiting until you get your BoxLock first to see if you have any issues.

No results found