You can manually add tracking numbers if they aren't part of our 'Effortless Tracking' program
Manually adding a tracking number for packages you are expecting is simple and fast to do. Just follow the guide below:
(To add a tracking number manually for Amazon, please follow this guide. )
To add a tracking number manually:
- In your BoxLock App go to the "Packages" section (Looks like a package at the bottom of your screen)
- Select "Add"
- Copy and paste or manually enter your tracking number
- Double check the tracking number matches. If the tracking number is wrong, the carrier won’t be able to secure your delivery
- The app will auto detect your carrier if your package is a UPS, USPS, or FedEx package
- Select "Add Package"