Troubleshooting

• What temperatures will BoxLock work in?
• Password Reset
• How do I Know if my BoxLock is Charging?
• Can't Connect to WiFi After Updating Network Name or Password
• My New Lock is Attached to Previous Owners Account
• Removing Email Addresses Attached to Your BoxLock
• Reset Your BoxLock
• Factory Resetting your BoxLock
• My BoxLock is no Longer Connected to the Internet
• How to Determine WiFi Signal Strength
• My Connected Lock Isn't Showing up in the App
• How to determine if your Wireless Network is 2.4Ghz
• My BoxLock isn't Charging Correctly
• What happens if the battery dies on my BoxLock will I be able to open it?
• Removing a BoxLock Attached to Your Account