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Troubleshooting
Getting Started
Troubleshooting
Tips & Tricks
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Help Center
Troubleshooting
Getting Started
Troubleshooting
Tips & Tricks
Troubleshooting
What temperatures will BoxLock work in?
Password Reset
How do I Know if my BoxLock is Charging?
My Lock is Attached to Previous Owners Account
Can't Connect to WiFi After Updating Network Name or Password
Removing Email Addresses Attached to Your BoxLock
Reset Your BoxLock
Factory Resetting your BoxLock
My BoxLock is no Longer Connected to the Internet
How to Determine WiFi Signal Strength
My Connected Lock Isn't Showing up in the App
How to determine if your Wireless Network is 2.4Ghz
My BoxLock isn't Charging Correctly
What happens if the battery dies on my BoxLock will I be able to open it?
Removing a BoxLock Attached to Your Account